If you are a gamer, then you understand the appeal and popularity of Twitch. The live streaming platform has millions of users who can access it through all major gaming platforms and the web.
When using Twitch through Chrome, you may have encountered error code 3000. It is also known as “Media Source Decoding Failed”.
It is one of the most common Twitch errors that users see. To fix this, you need to go into Chrome settings. In this article, we will show you what to do.
What causes shrinkage error code 3000?
One of the most common reasons for this error message is that the HTML5 player did not respond. And that means it’s not producing the correct output when you’re streaming in your web browser.
It could also be a problem with your browser’s Flash support. And finally, the cache and harmful cookies in Chrome could be the culprit. So, let’s move on to the solutions.
Clear cache and cookies
Regardless of what kind of problem you’re having with your browser, you should first check your cache and cookies. They can cause a lot of glitches and errors. If you want to make sure they don’t ruin your next Twitch stream, it’s best to remove them. This is how you do it in Chrome:
- Open Chrome on your computer.
- Click on the three vertical dots icon.
- In the dropdown menu, many select “More tools” and then “Clear browsing data”.
- When the new window appears, under the “Basic” tab, select “All Time” for the “Time Range” option.
- Check the “Cookies and other site data” and “Cached images and files” boxes.
- Select “Clear data”.
You can also switch to the “Advanced” tab if you want to be more complete. Also, select “All the time” for the time range and then select the “Image and file caches” and “Cookies and other site data” checkboxes. And click “Clear data”.
After finishing this process, you need to restart your computer. After the system is backed up, go to Twitch and see if the error code is gone.
Disable hardware acceleration
Many users who have had issues with Twitch Error Code 3000 in the past have reported that they fixed it by disabling hardware acceleration. This feature helps your browser and offers better overall performance.
If you want to make sure that hardware acceleration is behind your problems with Twitch streams in Chrome, you can temporarily disable it. This is how you do it:
- Open Google Chrome and then select the three vertical dots.
- Scroll down and select “Settings.”
- Scroll down again and select “Advanced”.
- Under “System”, you will see the option “Use hardware acceleration when possible”. Move the switch to OFF.
Quit Chrome and restart your computer. Hopefully the issues with live streaming on Twitch will go away.
Allow third-party cookies
You may be used to blocking websites from using cookies, but they are often essential for a smooth user experience. If you’re too quick to block third-party cookies, that may be why you’re seeing the dreaded 3000 error code. But there is something you can do. Follow these steps:
- Visit the page where you get the error code. Check for a red “X” icon in the address bar. That means cookies are disabled.
- Select the “cookie icon”.
- From the drop-down menu, select “Always allow [website URL] to configure cookies.”
- Select “Done”.
Quit Chrome and restart your computer. After that, visit the Twitch page again and check if you can access the live stream.
You can also try Chrome’s incognito mode. Just click on the three vertical dots and open the incognito window. There is a chance that this will work.
You’ll need to type your login information each time, as incognito mode can’t save your credentials. It’s up to you if that’s less complicated than managing cookies and other Chrome settings.
If you stay with Chrome
Yes, there is another obvious solution to try. You can try another web browser when using Twitch. And there is a high probability that you will not see the 3000 error code.
But Chrome is still one of the most popular browsers and just because it can crash from time to time doesn’t mean you have to replace it. However, that is ultimately up to you. If you switch browsers, there is no guarantee that you won’t get the same error eventually.
Have you ever seen error code 3000 on Twitch before? How did you solve the problem? Let us know in the comments section.