Patreon is a great platform to support your favorite content creator. But naturally that’s not all you can do on Patreon.
In addition to being able to access special content and other offers from your favorite creators when you become their sponsor / subscriber, you can also use this platform to message them directly. Patreon also allows creators to reply to their messages or send messages to their users directly.
This article will show you how to send messages on Patreon, first as a sponsor and then as a content creator.
How to message a creator on Patreon?
There are two methods you can use to message a creator on Patreon. However, there are some rules that prevent the creator’s inbox from being invaded by spam or junk messages.
To message a Patreon creator, you must first be their subscriber / sponsor. In other words, if you currently engage or have previously engaged with a creator on this platform, you will be able to send them a message. But if you have never subscribed to someone’s Patreon account, the Message feature will not be available to that specific user.
Both methods are pretty straightforward and straightforward. The first method includes the following steps:
- Login to your Patreon account
- Visit the creator’s Patreon profile
- Find the overview section of your page; this section is directly below the number of users of this creator, on the left side of the screen
- Click on More
- Choose Message from the pop-up window
Once you have done that, you will be redirected to a page from which you can message the creator. Besides, if you ever want to block someone on Patreon, the steps are almost the same. The only difference is that you should choose Block this creator instead of Messages.
The second method of messaging requires the following steps:
- Login to your Patreon account
- Navigate to the top right corner of the navigation header
- Click on the Messages icon
- Click New Message
- Enter the name of a creator that you are a sponsor of
- Write your message
If you want to change the recipient of the message, simply click Change next to the current recipient’s Patreon name.
It goes without saying that none of the above methods will work if you’ve been blocked by a creator you’re trying to message.
How to send private messages to your users
Creators also have the option to message their backers and show their gratitude.
If you are a creator, you should know that Patreon automatically messages users if their payments are declined, so you don’t have to worry about doing that. However, it is a good idea to send additional messages to your subscribers from time to time.
The easiest way to do this is by clicking on your Patreon Inbox. From there, you can read your received messages and reply to the ones you choose.
You can also view your user’s profile and click the Message button located on your user card on the right.
How to send messages to multiple users?
The more popular the creator is, the more messages they will receive, and depending on how popular you are, responding to each user in person could take days. However, Patreon has resolved this issue with its Relationship Manager feature.
To send messages to multiple users at the same time, follow these steps:
- Click on the Users option, located on the left side of your screen
- Select Relationship Manager
- Filter users by reward levels, membership types, dollar value of pledges, etc.
- Write your message
- Click Message to send it
Filtering is an important step, as it allows you to send more personalized messages. It is recommended that you filter the Membership Types field first, setting it as active or declined users.
Unfortunately, you are currently unable to choose specific users from your list to include in bulk messages.
Who can you message about the Customer Relationship Manager?
You will need to have a current or past financial relationship with someone in order to view it in Patron Relationship Manager.
With that said, you can message the following people in the Patron Relationship Manager:
- Active patrons
- Former patrons
- Users flagged as fraudulent
- Rejected Users
You will not be able to send messages to followers who have never engaged with you before, as the Message feature will not be active in that case.
Whether you’re new to Patreon or still learning, we’ve got the answers to more of your frequently asked questions in this section.
How do I send someone a photo on Patreon?
Unfortunately, Patreon does not support multimedia messages. This means that you cannot send images. But you can send links. If you’ve found the perfect meme or want to share a photo from a public Google Photos album, you can copy the link and send it to another user.
How do I delete messages?
Unfortunately, Patreon does not give us the option to delete messages. However, the company has stated that the feature will arrive in 2021.
Can I prevent someone from sending me messages?
Yes. You can block another user, preventing them from sending you messages. But also, in 2021, we expect Patreon to implement a ‘Mute’ feature. This feature will prevent message notifications for specific users without having to block them.
Enjoy Patreon Features
Patreon is much more than just a platform that people use to help their favorite content creators. Knowing exactly what features Patreon has will make your experience on this platform even more enjoyable.