Friday, September 30

Windows 10 update is wreaking havoc on these PCs: what to do

The latest version of Windows 10, version 2004, is having more initial problems. Now it is breaking internet connections on devices with LTE cellular modems and blocking some Lenovo ThinkPad laptops.

“After resuming from sleep or hibernation, some WWAN LTE modems may not display Internet on the Network Connectivity Status Indicator (NCSI) in the notification area and may not be able to connect to the Internet.” Microsoft warned in a support document. yesterday (August 31).

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He added that “to safeguard your upgrade experience, we have implemented a support suspension on Windows 10 devices with affected WWAN LTE modem drivers installed from the release of Windows 10, version 2004 until the issue is resolved.”

In other words, those devices will not receive the 2004 version at the moment.

Meanwhile, Lenovo said in its own notice that “after installing the August 2020 cumulative update for Windows 10 version 2004, users may notice one or more of the following symptoms: Blue Screen of Death (BSoD) at startup… when launching Lenovo Vantage [or] when running Windows Defender scan “.

Lenovo also listed problems with logging in with the Windows Hello facial recognition feature, the infrared camera, and the Intel Management Engine.

“We wouldn’t be surprised” if Microsoft stopped updating Lenovo ThinkPads because of these bugs, he noted. Computer ringing.

How to avoid these problems (for now)

All Lenovo issues, including BSoD issues, can be avoided by adjusting Windows 10 virtualization features: go to ThinkPad BIOS / UEFI settings, then Security, then Virtualization and disable “Windows Enhanced Biometric Security ”.

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Regarding the LTE modem problem, Microsoft said it was “working on a resolution”, which it estimated “will be available at the end of September.”

It warned PC owners with LTE modems not to try to manually force a version upgrade to 2004. But for affected device owners who had already done so and were encountering this problem, Microsoft said to use the Roy Trenneman The airplane mode solution should clear up the problem.

“To do this, you can select the Start button, type ‘airplane mode,’ and select it,” Microsoft said. “In the settings dialog box, turn Airplane mode on and off. You should now be able to connect as expected. “

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