Square Enix temporarily withdraw Final Fantasy XIV to fix problems with servers that prevent users from logging in normally. This has been communicated Naoki Yoshida, director and producer of the game, via a new blog post on the game’s official website (goes VGC). Digital and physical sales will be suspended until further notice for the next several days; Square Enix is working with retailers to temporarily recall their products. A real shame considering that the MMORPG based on the saga Final Fantasy these last months it is reaping millions of players.
“Players are currently experiencing extremely long wait times due to the dense concentration of hours of play that far exceed the capacity of our servers, especially during peak hours, so we have decided to temporarily suspend the sale and delivery of Final Fantasy XIV Starter Edition Y Complete Edition“Yoshida explains in the statement.” These temporary suspensions will take place gradually over the next few days as we work with our retail partners. We will coordinate with them as quickly as possible, but keep in mind that it is a gradual process“, without specifying when this situation will be resolved.
Yoshida adds 14 extra days for the free trial
“We will also suspend all new announcements. However, it will not be possible to suspend some of the announcements due to the nature of your settings. We appreciate your patience and understanding regarding this matter.“He concludes. Yoshida has further stated that, in an attempt to reduce server load, players who have the free trial version of the game They will only be able to access this during the last hour of the night and first thing in the morning; new free trial registrations will also be temporarily suspended.
We recently granted 7 days of play, but now we will also grant 14 additional days
On the other hand, the same director commented at the beginning of the month that compensate those players who had problems accessing the servers for the launch of the Endwalker expansion with seven days of free play, and has decided to extend the trial period with an additional 14 days to compensate for this situation. “We are aware that long wait times to connect to the game are preventing players from playing, and for this, we sincerely apologize. In response to this, we recently granted 7 days of play, but now we will also grant 14 additional days,” Explain.