Monday, January 17

Instagram reels not working? Try these solutions

Instagram Reels is Instagram’s answer to TikTok, where you can create short engaging clips to share with your followers. However, with apps and app features in general, problems are not uncommon. If you find that the Instagram Reels feature is not displaying or is not working as expected, you are certainly looking for a quick solution.

In this article, we’ll cover possible solutions to get your Instagram Reels working again. We also outline the exact steps to follow for each tip, via your Android or iOS device. Let’s get to work.

Instagram reels don’t work on Android

Now we will look at six tips that you can try on your Android device to get the reels working again. After trying each tip, you can check if the problem is solved.

Tip one: check Instagram reels across all hotspots

To verify that the Instagram reels are not displaying or not working properly, first check the different points that can be accessed:

1. Reels tab via navigation bar

  1. At the bottom of the Instagram app, scan the navigation bar.
  2. In the center, the option “Reels” should appear
    .

2. New post screen

  1. At the top left, tap the plus icon to create a new post.
  2. Now see if the “Reels” option is displayed on the bottom tab.

3. Instagram browsing screen

  1. Touch the search bar to go to the “Browse” page.
  2. Now see if “Public Reels” shows up in the search results area.

4. Instagram Stories Screen

  1. Navigate to your “Instagram Stories”.
  2. Now check if the “Reels” option is at the bottom.

5. From a user’s profile

  1. Go to an Instagram profile.
  2. See if the “Reels” option appears next to the IGTV option.

6. Instagram camera

  1. Swipe from left to right across the Instagram home page.
  2. On the bottom tab, look for the “Reels” option.

Tip two: try logging out and back in again

An error or temporary glitch in your Instagram account may be the reason why Reels is not working. The easiest way to fix that scenario, especially when multiple accounts are started in your Instagram app, is to log out of your account and then log back in:

  1. From the lower right corner, tap on your profile picture.
  2. When your profile appears, in the upper right, tap the hamburger menu.
  3. At the bottom of the sidebar, tap ‘Settings’.
  4. In ‘Settings’, scroll down and then tap ‘Sign out’.
  5. Please mark your account and then select “Sign out” again.

Tip three: clear the data cache

To reset the Instagram app to how it was when you initially downloaded it, try clearing the data cache. To do this through your Android device:

  1. Launch “Settings”.
  2. Select “Applications”.
  3. Type “Instagram” in the search bar at the top right.
  4. Under “Usage”, select “Storage”.
  5. Select “Clear cache.”

Tip four: uninstall and reinstall the Instagram app

If the Instagram app has bugs, crashes, or hasn’t been updated, the best thing to do is try uninstalling the app from your device and then reinstalling the latest version.

To uninstall Instagram on your Android device:

  1. Open configuration.”
  2. Select “Applications and notifications”.
  3. Find and select Instagram.
  4. Touch “Uninstall” and then “OK”.

To reinstall Instagram

  1. Visit the Google Play store to find the Instagram app.
  2. Touch the “Install” button.

Tip five: update your device

The problem may be due to the device you are using. Make sure your device has the latest version of the operating system software installed to support the Instagram Reels feature. To do this on your Android device:

  1. Open configuration.”
  2. Scroll down to touch “System”.
  3. Choose “System Update”.
  4. Touch “Check for updates.”

Your device will check for pending updates and then install them if any are available.

Tip six: report the problem

If none of the tips above have made your Instagram reels work, try communicating it to Instagram:

  1. Login to your Instagram account.
  2. At the top left, tap the hamburger menu icon.
  3. Select ‘Settings’ and then ‘Help’.
  4. When the “Report a problem” message appears, tap it.
  5. Enter the problem, for example, “Unable to view or use Instagram Reels feature.” You can take a screenshot of the problem if you want.
  6. At the top right, tap the “Submit” button.

Then wait for Instagram to respond.

Instagram reels not working on iPhone

Below, we’ll walk you through six tips to try on your iPhone and iOS devices to get the reels working again. You can check if the problem is resolved after trying a suggestion.

Tip one: check Instagram reels across all hotspots

To confirm that the reels are not displaying or are not working properly at all, first check the many points that can be accessed:

1. Reels tab via navigation bar

  1. At the bottom of the Instagram app, inspect the navigation bar.
  2. In the center, it should show the “Reels” option.

2. New post screen

  1. At the top left, tap the plus icon to create a new post.
  2. Check if the “Reels” option is displayed on the bottom tab.

3. Instagram browsing screen

  1. Click on the search bar to go to the “Explore” page.
  2. Check if “Public Reels” is displayed in the search results area.

4. Instagram Stories Screen

  1. Go to your “Instagram Stories”.
  2. Check if the “Reels” option is at the bottom.

5. From another user’s profile

  1. Go to a user’s Instagram profile.
  2. Check if the “Reels” option appears next to the IGTV option.

6. Instagram camera

  1. Swipe from left to right on the Instagram home page.
  2. On the bottom tab, look for the “Reels” option.

Tip two: try logging out and logging back in

An error or glitch in your Instagram account could be causing problems on Instagram Reels. The easiest way to fix this, especially when multiple accounts are started in the Instagram app, is to log out of your account and then log back in:

  1. Tap your profile picture in the lower right corner.
  2. When your profile is displayed, in the upper right, tap the hamburger menu.
  3. Tap “Settings” at the bottom of the sidebar.
  4. In ‘Settings’, scroll down and then tap ‘Sign out’.
  5. Select your account and then choose “Sign out” again.

Tip three: clear the data cache

To reset the Instagram app to its original state when you first downloaded it, try clearing the Instagram data cache. To do this through your iPhone or iOS device:

  1. Launch “Settings”.
  2. Scroll until you see the Instagram app, then tap on it.
  3. Look for the “Clear Cache” option and then if the toggle next to it is green, tap it to clear the Instagram cache.

Tip four: uninstall and reinstall the Instagram app

If the Instagram app has glitches, the best thing to do is to try uninstalling the app and then reinstalling the latest version.

To uninstall Instagram on your iPhone or iOS device:

  1. Search for the Instagram app.
  2. Press and hold it and then tap “Remove app.”
  3. Select “Remove application” and then “Remove” to confirm.

To reinstall Instagram

  1. Visit the App Store to find the Instagram app.
  2. Touch the “Install” button.

Tip five: update your device

The problem with Instagram may be due to the device you are using. Make sure your device has the latest operating system software installed to support the Instagram Reels feature. To do this on your iPhone or iOS device:

  1. Open configuration.”
  2. Select “General”.
  3. Select “Software update”.

Your device will now check for pending updates and install them if any are available.

Tip six: report the problem

If none of the above tips have worked for you, try contacting Instagram to let them know:

  1. Login to your Instagram account.
  2. Press the hamburger menu icon in the upper left.
  3. Choose ‘Settings’ and then ‘Help’.
  4. When the “Report a problem” message appears, tap it.
  5. Enter the problem, for example, “Unable to use or view the Instagram reels feature.” You can take a screenshot of the problem if you want.
  6. Tap the “Submit” button at the top right.

Then wait for Instagram to respond.

Instagram reels not working – solved!

Instagram’s Reel feature makes it easy to create short video clips. For the most part, the function works fine; however, times when the option is not visible or the function does not work as expected are not uncommon.

Fortunately, these issues can be easily fixed by trying things like clearing your Instagram data cache and making sure your device and app have the latest software installed.

What do you think about the Instagram Reel feature in general? Share your thoughts in the comment section below.

Reference-www.jugomobile.com

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